A banking commercial manager turned recruiter with a growing skill set and client list, with experience beginning in Scotland and relocating to Australia in 2015. Strong exposure to the full 360 recruitment cycle, from Account Management through to the sourcing, placing and ongoing management of temporary contractors and permanent placements. This is inclusive of specialised sectors including 'Banking, Insurance and Finance', alongside FMCG and federal government. At FuturePeople our purpose is to transform organisational performance through Extraordinary Engagement. Our Heartonomics ® philosophy views employee engagement and customer engagement as intrinsically linked, and the key to enhanced business performance. FuturePeople helps organisations align people and customer strategy to access the ‘triple bottom line’; the enhanced profitability that is achieved by powering a highly engaged workforce on the front line with Emotional Intelligence (EI). Our scientifically proven FutureFit® methodology focuses on psychological fit in the recruitment process and the development of a workforce that is emotionally fit to engage customers. We have a 15 year track record partnering with Australia’s most high profile employers to transform customer experience and business performance. EI underpins all that we do and the way we engage with our customers. http://futurepeople.com.au/an-introduction-heartonomics/.