Alicia has over 19 years' experience in the recruitment industry, covering end to end recruitment processes within Contact Centre, Volume, IT and Business Support. She has experience recruiting in a large variety of sectors, such as Energy, Financial Services, Government, Telecommunications, Health, Education, just to name a few. Alicia has a well-rounded knowledge of the recruitment industry, having worked in both an internal and agency environment as well as training employers and agencies on job ad optimisation and talent search techniques. She is passionate about helping employers and job seekers alike, through her vibrant energy and professionalism.